You must enable to offline mode on multiple levels; the Data Source, the Users, the User groups (only for Devolutions Server), the System Settings and each vault.
- For the data source, go to File – Data sources - Advanced - Caching Mode - Intelligent. We would also recommend checking the Auto go offline option.
- For users, go in Administration - Users - Edit - Settings - Offline mode.
- If you have a Devolutions Server, for user groups, go in Administration - User groups - Edit - Settings - Offline mode.
- For system settings, go in Administration - System Settings - Offline - Offline mode and Expiration.
- For each vault in Administration - Vault settings - Security Settings - Allow offline.